Terms of Service

4.1 Account Creation

You must provide accurate and complete information when creating an account and maintain the accuracy of such information. You may delete your Account at any time through the Service settings. Company may suspend or terminate your Account in accordance with Section 10.

4.2 Account Responsibilities

You are responsible for maintaining the confidentiality of your Account login information and are fully responsible for all activities that occur under your Account. You agree to immediately notify Company at [email protected] of any unauthorized use or suspected breach of security. Company will not be liable for any loss or damage arising from your failure to comply with these requirements.

4.3 Organization Accounts

If you create an account for your law firm or organization, you may invite team members who will be bound by these Terms. Account administrators are responsible for managing access and ensuring team members comply with these Terms.

5.1 Nature of AI-Generated Content

Seraa AI utilizes large language models provided by third parties (including Anthropic, OpenAI, and Mistral) to generate drafts, summaries, and suggestions ("Outputs"). These Outputs are probabilistic text completions, not verified legal conclusions.

5.3 Mandatory Human Review

You acknowledge and agree that:

• •All Outputs must be independently reviewed, verified, and approved by a licensed attorney before use in any professional capacity.
• •You bear sole responsibility for the accuracy, completeness, and appropriateness of any work product derived from Outputs.
• •AI models may produce content that is inaccurate, incomplete, outdated, or fabricated (“hallucinations”), including false citations to non-existent legal authorities.
• •You must independently verify all case citations, statutory references, and legal conclusions before relying on them.

5.4 Professional Responsibility

You are solely responsible for compliance with all applicable Rules of Professional Conduct, including duties of competence (Rule 1.1), supervision (Rule 5.3), and confidentiality (Rule 1.6). Use of the Service does not satisfy or substitute for these professional obligations.

5.6 Known Limitations

You acknowledge that AI models have inherent limitations, including:

6.3 Additional Prohibited Conduct

You also agree not to:

• •Upload or transmit computer viruses, worms, or any software intended to damage or alter any computer system or data.
• •Send through the Service unsolicited advertising, spam, chain letters, pyramid schemes, or any other form of duplicative or unsolicited messages.
• •Harvest, collect, or assemble information or data regarding other users, including email addresses, without their consent.
• •Interfere with, disrupt, or create an undue burden on servers or networks connected to the Service.
• •Attempt to gain unauthorized access to the Service or any related systems or networks, whether through password mining or any other means.
• •Harass or interfere with any other user's use and enjoyment of the Service.
• •Use software or automated agents to produce multiple accounts or to generate automated searches, requests, or queries to the Service.
• •License, sell, rent, lease, transfer, assign, or otherwise commercially exploit the Service or any content on it.

6.4 Enforcement

We reserve the right, but have no obligation, to review, refuse, and/or remove any content in our sole discretion, and to investigate and take appropriate action against you if you violate this Acceptable Use Policy or any other provision of these Terms. Such action may include removing or modifying your content, terminating your Account in accordance with Section 10, and/or reporting you to law enforcement authorities.

7.1 Your Content (Inputs)

You retain all ownership rights in the documents, data, and other content you upload to the Service ("Your Content"). By using the Service, you grant Seraa AI a limited, non-exclusive license to process Your Content solely to provide the Service to you. This license terminates when you delete Your Content or your account.

7.2 AI-Generated Outputs

Subject to the underlying AI providers' terms of service:

• ✓You own the Outputs generated from Your Content.
• ✓You may use Outputs for any lawful purpose.
• ✓Seraa AI claims no ownership rights in Outputs.

7.3 Seraa AI Platform

Seraa AI owns all rights in the Service, including the platform, user interface, documentation, and underlying technology, including all intellectual property rights (copyrights, patents, trade marks, and trade secrets). Neither these Terms nor your access to the Service transfers any rights, title, or interest in the Service to you, except for the limited license in Section 2. You may not copy, modify, distribute, or create derivative works based on the Service except as expressly permitted.

7.4 Feedback

If you provide feedback, suggestions, or ideas about the Service ("Feedback"), you hereby assign to Company all rights in such Feedback and agree that Company shall have the right to use and fully exploit such Feedback in any manner it deems appropriate, without any obligation to compensate you. Company will treat Feedback as non-confidential and non-proprietary.

8.1 Our Obligations

We treat Your Content as confidential and implement reasonable security measures to protect it. Access to Your Content is limited to personnel and systems necessary to provide the Service.

10.1 Term

These Terms begin when you create an account and continue until terminated. Upon termination of your rights under these Terms, your Account and right to access and use the Service will terminate immediately.

10.2 Termination by You

You may cancel your subscription and delete your account at any time through the Service settings.

10.3 Termination by Seraa AI

We may suspend or terminate your rights to use the Service (including your Account) at any time for any reason at our sole discretion, including for any use of the Service in violation of these Terms or suspected fraudulent activity, or for convenience with 30 days' notice. Company will not have any liability whatsoever to you for any such termination.

10.4 Effect of Termination

Upon termination, your access to the Service will be revoked. You will have 14 days to export your data before it is deleted in accordance with our Privacy Policy. Termination of your Account may involve deletion of Your Content from our live databases. Sections 5, 7, 8, 11, 12, 13, 14, and 15 survive termination.

12.2 Liability Cap

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SERAA AI'S TOTAL LIABILITY TO YOU FOR ANY DAMAGES ARISING FROM OR RELATED TO THESE TERMS (FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION) WILL AT ALL TIMES BE LIMITED TO THE GREATER OF: (A) THE FEES PAID BY YOU IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM; OR (B) ONE HUNDRED US DOLLARS ($100 USD). THE EXISTENCE OF MORE THAN ONE CLAIM WILL NOT ENLARGE THIS LIMIT. YOU AGREE THAT OUR SUPPLIERS WILL HAVE NO LIABILITY OF ANY KIND ARISING FROM OR RELATING TO THESE TERMS.

12.3 Basis of the Bargain

The disclaimers and limitations in Sections 11 and 12 are an essential basis of the bargain between you and Seraa AI and apply even if any remedy fails of its essential purpose.

14.1 DMCA Takedown Notices

If you believe that content on the Service infringes your copyright, please provide our designated Copyright Agent with the following information in writing (pursuant to 17 U.S.C. § 512(c)):

1. Your physical or electronic signature.
2. Identification of the copyrighted work(s) you claim have been infringed.
3. Identification of the material on our Service that you claim is infringing and that you request us to remove.
4. Sufficient information to permit us to locate such material.
5. Your address, telephone number, and email address.
6. A statement that you have a good faith belief that use of the objectionable material is not authorized by the copyright owner, its agent, or under law.
7. A statement that the information in the notification is accurate, and under penalty of perjury, that you are either the copyright owner or authorized to act on behalf of the copyright owner.

Please note that pursuant to 17 U.S.C. § 512(f), any misrepresentation of material fact in a written notification automatically subjects the complaining party to liability for any damages, costs, and attorneys' fees incurred by us in connection with the allegation of copyright infringement.

14.2 Designated Copyright Agent

Send DMCA notices to our designated Copyright Agent:

15.1 Applicability of Arbitration Agreement

You agree that any dispute between you and any of the Company Parties relating in any way to the Service or these Terms will be resolved by binding arbitration, rather than in court, except that: (1) you and Company may assert individualized claims in small claims court if the claims qualify; and (2) you or Company may seek equitable relief in court for infringement or other misuse of intellectual property rights (such as trademarks, trade dress, domain names, trade secrets, copyrights, and patents). This Arbitration Agreement shall survive the expiration or termination of these Terms.

15.2 Informal Dispute Resolution

Before commencing arbitration, you and Company agree to personally meet and confer telephonically or via videoconference in good faith to attempt to resolve informally any dispute covered by this Arbitration Agreement ("Informal Dispute Resolution Conference").

The party initiating a dispute must give written notice to the other party of its intent to initiate an Informal Dispute Resolution Conference, which shall occur within 45 days after the other party receives such notice (unless an extension is mutually agreed). Notice to Company should be sent to:

Engaging in the Informal Dispute Resolution Conference is a condition precedent that must be fulfilled before commencing arbitration. The statute of limitations and any filing fee deadlines shall be tolled while the parties engage in this process.

15.3 Arbitration Rules and Forum

If the Informal Dispute Resolution process does not resolve the dispute satisfactorily within 60 days after receipt of your notice, either party may initiate binding arbitration. The Federal Arbitration Act, 9 U.S.C. § 1 et seq., governs the interpretation and enforcement of this Arbitration Agreement.

The arbitration will be conducted by JAMS, an established alternative dispute resolution provider:

• •Claims under $250,000: subject to JAMS' Streamlined Arbitration Rules (jamsadr.com/rules-streamlined-arbitration).
• •All other claims: subject to JAMS' Comprehensive Arbitration Rules (jamsadr.com/rules-comprehensive-arbitration).
• •The arbitration shall take place in Delaware or remotely, at your option.
• •All materials exchanged during arbitration shall be kept confidential.

15.4 Authority of Arbitrator

The arbitrator shall have exclusive authority to resolve all disputes subject to arbitration hereunder, including disputes related to the interpretation, applicability, enforceability, or formation of this Arbitration Agreement, except that all disputes arising out of or relating to the class action waiver in Section 15.5 shall be decided by a court of competent jurisdiction, not by an arbitrator. The arbitrator may award on an individual basis the same damages and relief as a court, and must follow these Terms as a court would. The award of the arbitrator is final and binding, and judgment on the award may be entered in any court having jurisdiction.

15.6 Batch Arbitration

In the event that 100 or more individual arbitration requests of a substantially similar nature are filed against Company within a 30-day period with the assistance of the same law firm or group of law firms, JAMS shall administer such demands in batches of 100 requests per batch, with one arbitrator per batch, one procedural calendar, and one final award per batch ("Batch Arbitration"). This provision does not authorize a class, collective, or mass arbitration of any kind except as expressly set forth herein.

15.7 30-Day Right to Opt Out

You have the right to opt out of this Arbitration Agreement by sending written notice of your decision to opt out within 30 days after first becoming subject to these Terms. Your notice must include your name, address, and a clear statement that you want to opt out of this Arbitration Agreement. Send your opt-out notice to:

If you opt out of this Arbitration Agreement, all other parts of these Terms will continue to apply to you.

15.8 Attorneys' Fees and Costs

The parties shall bear their own attorneys' fees and costs in arbitration unless the arbitrator finds that either the substance of the dispute or the relief sought was frivolous or brought for an improper purpose (as measured by the standards set forth in Federal Rule of Civil Procedure 11(b)).